Up until this day (25th May 2024) we are still in temporary accommodation (Airbnb) since the 5th of December 2023.

During this time (nearing 6 months) in temporary accommodation, no works at all have occurred at our property. The property has been continuously barraged with water which is further damaging the property and it’s foundations. The mould situation has also become worse as nothing has been done to rectify it.

Furthermore, during this time; we have had to move ourselves and our belongings 5 times to different Airbnb properties (at our own expense).

To add, none of our property (furniture, soft furnishings, cabinetry, etc) were never removed from the property by Allianz so I suspect a lot of these items are now infested with mould.